Most of our products are made-to-order and thus need 2-3 days before leaving our studio.
For standard ground domestic shipping, please allow up to 7-10 days in transit once the product has been dispatched. A tracking number will be sent to you once your order leaves our studio.
For international shipping, please allow up to 8-15 business days in transit once the product has been dispatched. All customs and duty fees are the customer's responsibility to pay. Please contact your local customs office if you have any questions regarding the duty fee for your order. Shipping costs are non-refundable, which includes returns, package rejection upon arrival and/or failure to pay duty fees.
23PINK and One Third Blue are not responsible for any delays due to carrier constraints, but we always encourage you to contact us here or at firstname.lastname@example.org in order to help you resolve any carrier-related issues - our average email response time is 3 hours and our team is available 24/7. Shipping charges on expedited orders are not refundable.